Your Solar Link. Solar Products Store.




Privacy Notice


Effective July 29, 2009.

Our Privacy Commitment.

At Your Solar Link, we are committed to giving you excellent service. As part of this commitment, we gather information about our customers, users and visitors of our website in order to be able to better serve you.

This Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used.

At Your Solar Link, we respect the privacy of our customers and the importance of the information they entrust to us. Under no circumstances will we release or sell your personal information to anyone except as outlined in our privacy policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us. Each e-mail sent to us will be answered within 4 hours.


Information we collect about you.

When you place an order, sigh-up for our mailing list or make a request we may collect personal information that can identify you such as:

  • your name
  • phone number
  • mailing address
  • e-mail address
  • Credit/Debit Card Information
  • any other information that does not identify you.

Information we may collect about others.

We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages (such as invitations) through our system, we may store your personal information and the personal information of each such recipient. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number
  • (etc.)

How we use the information we collect.

When an order is placed, information you provide about yourself or others is used only for purposes of placing and processing those orders with Your Solar Link.

These types of personal information will not be shared with outside parties except to the extent necessary to complete those orders. Where required, we share this information with certain intermediaries (Freight carriers, shipping companies and Product Manufacturers) strictly to process and ship your order.

On our website we offer gift certificates. Information you provide to us to create a gift certificate is only used for that purpose, and it is only disclosed to the person receiving the gift certificate.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with any outside parties. Any emails you may receive from Your Solar Link will be for updates to recent transactions and/or return and refund requests place by you, the buyer. We may also use this information to respond to any questions you may have.

You may decide to register with our website if you would like to receive coupons and updates on our new products and services. Information you submit on our website during check out process will not be used for this purpose unless you decide to fill out the registration form.

In return for registering at our site, we will keep you well informed of our new and ongoing benefits, exclusive sales, special promotions and other customer-only benefits. We greatly appreciate any additional, optional information you are willing to share with us. This optional information helps us to provide you with information you can benefit from such as: gift ideas or and other special offers. It also helps us to improve your experience at our site, including content that we think might be interesting to you.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


How You Can Access Or Correct Your Personal Information.

You can always review, correct or update your “account settings” information, including your name, contact information, credit card information, shipping and billing addresses, and email preferences at any time by login in “My Account” at yoursolarlink.com. This procedure is used to better safeguard your information. You can change your account settings at any time and as often as necessary.

You can also change personal information such as your shipping address or payment method when ordering.

You can subscribe to or unsubscribe from e-newsletters and other promotional notices by accessing the type of communication service you wish to change.


How we protect our customers' personal information (Data Security).

We want you to feel confident using our website to transact business.

This is why we take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure.

Your Solar Link has industry standard measures in place to protect the security of the personal information we collect through yoursolarlink.com.

Only authorized employees are permitted to access personal information, and they may do so only for permitted business functions.

In addition, Your Solar Link site has the following types of security measures: fraud prevent/secure transactions with Authorize.Net and secure-socket-layer (SSL) certificate authentication. All of your personal information (including your credit card information) is encrypted by Secure Sockets Layer (SSL) software when it is transmitted to us via the Internet to any website address beginning with https. We also truncate your credit card number to the last four digits when we communicate with you about your order.

Remember, you are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse by protecting your passwords. You should also take care with how you handle and disclose your personal information and should avoid sending personal information through insecure e-mail. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.


Safety of Credit Card Transactions.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent credit card charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.


User-submitted content (blogs, reviews chat rooms, etc.)

We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post reviews of products, etc., or upload content (e.g., pictures, videos, audio files, etc.). Such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your e-mail address, you may receive unsolicited messages. We cannot control who reads your posting or what others may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.


Protecting Children.

Your Solar Link is not directed at nor targeted to children.  We do not use this site to knowingly solicit personal information from or market to children. If you are under 13 years of age, you should not submit any personal information to us. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an e-mail address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.


How to contact us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows:

Privacy Officer
Your Solar Link
P.O.Box 34055
San Diego, CA  92163
privacy@yoursolarlink.com
© 2009 Your Solar Link, Inc. All rights reserved.

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